Shipping policy
SHIPPING POLICY
Getting your Joyverly gift there on time.
Production Time All Joyverly products are custom-made just for you. Please allow 2–5 business days for production before your order ships.
Estimated Shipping Times Once your order ships, estimated delivery times are:
| Shipping Method | Estimated Delivery |
|---|---|
| Standard (US) | 3–7 business days |
| Express (US) | 1–3 business days |
| International | 10–20 business days |
Total estimated time from order to delivery is 5–12 business days for standard US orders.
Shipping Costs Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — follow us on Facebook to stay updated.
Order Tracking Once your order ships you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
International Orders Joyverly ships internationally. Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country.
Lost or Stolen Packages Joyverly is not responsible for lost or stolen packages once marked as delivered by the carrier. If your package is lost in transit, contact us at [your email address] and we will do our best to assist you.
Holiday Shipping During peak seasons (Mother's Day, Father's Day, Christmas) please order early to ensure timely delivery. We will post cutoff dates on our website and social media.